Effective Date: 09-01-2025
1. Introduction
Skilled Craftsmen (“we,” “our,” or “us”) is committed to safeguarding the privacy and personal information of every individual who connects with our business—whether through our website, livestreams, social media content, community, messaging services, calls, or in-person gatherings.
This Privacy Policy explains how we collect, use, and protect your information as we serve you.
2. Information We Collect
We collect only the information necessary to support communication, community participation, delivery of digital or physical products or services, and secure operation of our digital platforms.
Personal Identifiable Information (PII)
Name
Email address
Phone number
Mailing address (if voluntarily provided)
Any details you share through contact forms, content engagement, community engagement, or membership engagement
Billing Information
If you purchase online, payment details are securely processed by a trusted third-party provider.
Technical Data
To ensure proper functioning of our website and livestream platforms, we may collect:
IP addresses (anonymized when possible)
Browser type, device type, and operating system
General website usage analytics
These are used strictly for performance, security, and troubleshooting.
Communication Data
This includes:
Emails you send
Responses to messaging programs
Discord or Zoom interaction (if applicable)
Cookies & Tracking Data
Cookies help improve website functionality and user experience.
3. How We Use Your Information
Your information is used for business-related purposes, including:
Providing updates on products and services, events, calls, and memberships
Sending content, updates, and announcements
Managing community roles and participation
Processing purchases and offering receipts
Enhancing livestream and website performance
Responding to questions and client/community requests
Ensuring the safety, security, and proper functioning of Skilled Craftsmen digital systems
We may use your information to deliver content and advertising that is more relevant to your interests and to measure the effectiveness of our campaigns. This may include using information such as your email address, city or region, purchases, pages visited, videos watched, and engagement with our emails or events to:
Create ‘custom audience’ lists so that platforms like Google or Meta can show you our ads or exclude you from certain promotions
Find new people who may be interested in our services (sometimes called ‘lookalike audiences’)
Show you ads for our offers on other websites or apps after you have visited our website or interacted with us (retargeting)
We do not use or share information about your specific health conditions, health diagnoses, or other sensitive health details for targeted advertising purposes. Any advertising we run related to health or lifestyle topics is based on general interests and content themes, not on your individual health records or sensitive data.
We may share limited identifiers (such as a hashed email address or cookie ID) with advertising partners to perform these services on our behalf, subject to appropriate safeguards. These partners may use cookies, pixels, or similar technologies to recognize your device and show you our ads on other websites or apps.
Depending on where you live, you may have the right to opt out of targeted advertising, sharing, or the use of your personal information for certain profiling. You can manage your preferences by: (1) following the unsubscribe or preference links in our emails, (2) adjusting your browser or device settings (including any Global Privacy Control or similar signals), or (3) contacting us at [email protected]. We will honor applicable legal rights and preferences related to targeted advertising.
4. Text Messaging & A2P Compliance
Skilled Craftsmen follows all Application-to-Person (A2P) messaging requirements to ensure that communication is lawful, respectful, and secure.
Consent & Opt-In
By voluntarily providing your phone number, you consent to receive SMS/MMS messages from Skilled Craftsmen. These may include:
Announcements
Event reminders
Call reminders
Business updates
Emergency notifications
Livestream or schedule changes
Opt-Out Option
You may stop receiving messages at any time by replying STOP.
For assistance, reply HELP or contact:
📧 [email protected]
Data Protection & Non-Sharing Rule
As required by A2P regulations:
Skilled Craftsmen does not sell, rent, or share mobile numbers or text messaging consent with any third parties for marketing or promotional purposes.
Text message opt-in data may only be shared with service providers necessary to deliver messages (aggregators/carriers).
Your messaging information remains confidential.
5. Cookies & Tracking Technologies
We use:
Essential Cookies
Required for basic website functionality such as secure login, media loading, and navigation.
Non-Essential Cookies
Used only with your consent. These may provide simple analytics to help improve your experience.
You may adjust your browser settings to disable cookies at any time.
6. How We Share Your Information
Skilled Craftsmen does not sell, rent, or exchange personal information for marketing purposes.
Your information may be shared only with:
Service Providers
Third-party partners who help us deliver ministry functions such as:
Livestreaming services
Email or text delivery systems
Purchase processing
Event registration
These providers are contractually required to protect your information and may not use it for marketing.
Legal Authorities
Only if required to comply with the law, protect Skilled Craftsmen’s rights, or address safety concerns.
A2P Messaging Providers
Only the minimal data necessary (mobile number and consent record) to deliver messages through carriers.
➡️ Text messaging originator opt-in data and consent will never be shared with any third parties except aggregators and providers required to deliver the messaging service.
7. Data Retention
We retain personal information only as long as reasonably necessary for business operation or legal compliance.
Examples:
Contact information is retained while you wish to receive communication.
Transaction records are stored as required by financial laws.
IP addresses used for livestream delivery are anonymized and deleted promptly.
You may request data removal at any time (see section 8).
8. Your Rights & Choices
You have the right to:
Access Your Data
You may request a copy of your stored information.
Correction
You may ask us to update or correct inaccurate information.
Opt-Out
You may unsubscribe from emails or text messages at any time.
Deletion
You may request deletion of your personal information unless we are legally required to keep it (such as transaction records).
Requests may be submitted to:
📧 [email protected]
9. Children’s Privacy
Skilled Craftsmen does not knowingly collect personal information from children under the age of 13 without parental or guardian consent.
Parents who believe their child has submitted information should contact us immediately so we can remove it.
10. Changes to This Privacy Policy
Skilled Craftsmen may update this Privacy Policy periodically.
Major changes will be communicated through:
Our website
Email updates (if applicable)
Printed notices when appropriate
Your continued use of Skilled Craftsmen’s website or communications services indicates acceptance of the updated policy.
11. Governing Law
This Privacy Policy is governed by the laws of , where Skilled Craftsmen operates.
12. Contact Us
If you have questions, concerns, or requests regarding your privacy or personal information, contact us at: